Reset, Recover, or Create a Password

You can reset your library account password or recover your password if you have forgotten it. If you have a library account but have never created a password for your account, you can create one.

To reset, recover, or create a password

  1. Select Log In at the top of the page or Log In/Register from the My Account menu.
  2. The Log In page appears.

  3. Select the Forgot your password? link.
  4. A Reset Password page appears.

  5. Enter your user name or barcode in the Username or Barcode box.
  6. Select Submit.
  7. Your library sends an email to the email address associated with your library account.

  8. Open the email and select the provided reset password link.
  9. A Reset Password page opens in a new browser window or tab.

  10. Enter your new password in the New Password box.
  11. Enter your new password in the Confirm Password box.
  12. Select Submit.
  13. A confirmation message appears and your library account is updated with your new password.